Support
Our Service

We focus on providing one-stop solutions for full range of hair extension products in various hair quality, packaging, and hair accessories sourcing services.

Every lady deserves, every detail we focus, every request we care.

Online Service
Pre-sale service-1
PRE-SALE SERVICE

PRE-SALE SERVICE

Provide effective information about industry & market.

Provide effective information about industry & market.

Professional advice for products selection.

Professional advice for products selection.

24/7 online service.

24/7 online service.

In-sale service-1
IN-SALE SERVICE

IN-SALE SERVICE

Production schedule shared with Notion.

Production schedule shared with Notion.

Packaging & Accessories support from our Sourcing Team.

Packaging & Accessories support from our Sourcing Team.

Find you the reasonable shipment solution.

Find you the reasonable shipment solution.

After-sale service-1
AFTER-SALE SERVICE

AFTER-SALE SERVICE

Feedback and suggestions collection.

Feedback and suggestions collection.

Instant and responsible complaints handling.

Instant and responsible complaints handling.

New products recommendation.

New products recommendation.

Warm-hearted reminder at different stages.

Warm-hearted reminder at different stages.

FAQs

  • Q: Is your hair really human hair?

    All our products are 100% real human hair. High-quality products stem from premium raw materials. In order to ensure good quality, we purchase raw hair from remote mountainous areas in southwestern China to make sure virgin hair has not been dyed or permed.

    In fact, our founder came from Sichuan province which is a place to collect Chinese raw hair. We have a stable channel to make sure we get high-quality raw material at a competitive cost.

  • Q: What kind of hair can you supply?

    Evergrowing Hair has three grade of hair quality, various from high-end to economical choice. Virgin Cuticle Remy Hair could last 1-2 years with appropriate maintenance used for deluxe salon products line. Remy Hair could last 6-12 months with appropriate maintenance used for premium salon products line with competitive price. Non-Remy Hair could last 3-6 months used for DIY products such as Ponytail, Halo and Clips in sets. The life spans are all determined by their level of correct care and maintenance and appearance-wise.

  • Q: How do you guarantee a stable high quality supply?

    During the past 15 years as a well-known OEM factory, we have served so many big brands and local trading companies' businesses in Qingdao. We rarely get customer complaints in volume production. One of our QC has been with us since our factory's establishment. We not only passed ISO9001 but stick to it whole stuff.


    If you are familiar with a  few Chinese trading companies or you have your own QC in China, you can send them to our factory to know more about us.

  • Q: Could we expect various hair ratio for hair extension products?

    Evergrowing Hair has a set of perfect product ratio system, which is graded according to the fullness of the product bottom, from thick to thin, orderly into Ratio I/Ratio II/Ratio III/Ratio IV/Ratio V. Ratio I means hair contains hair that is all the same length. The hair is thick and full from top to bottom. Ratio V means the hair contain multiple lengths of hair mixed into the extensions, resulting in hair that is thickest at the top, tapers at the middle and is thin on the ends. 

  • Q: How do you guarantee the color without fading?

    As advised, it seems a industry wide problem for human hair extension. After years of researching, we have found a way to solve this problem. We have adjusted the production processes and we are using some chemical things during the production. We have received good feedback from our other customers and it approved that the new process and chemical works. 


  • Q: How do you control the color consistence each batch?

    We take four crucial steps in ensuring we control the color in every batch. First, when we produce the first order, we will make at least 10-20 sets of color swatch for future orders in our hands. Following this, we ensure the color is kept the same at each of the major stages of production. When each new order undergoes production, we give one color swatch to our Production Department, 2 set is used in our dyeing process, one in our 1st QC under production and a fourth set for QC for final products prior to delivery. Thus, we could control the color consistency for each batch by ensuring the same coloring at every major stage of production.

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